The role, measurement, and impact of volunteerism in hospitals
Year of publication: |
2014
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Authors: | Hotchkiss, Renee Brent ; Unruh, Lynn Y. ; Fottler, Myron D. |
Published in: |
Nonprofit and voluntary sector quarterly. - Thousand Oaks, Calif. : Sage, ISSN 0899-7640, ZDB-ID 1056982-0. - Vol. 43.2014, 6, p. 1111-1128
|
Subject: | volunteerism | professional volunteers | lay volunteers | health care volunteers | service quality | clinical quality | cost savings | Ehrenamtliche Arbeit | Voluntary work | Krankenhaus | Hospital | Dienstleistungsqualität | Service quality | Nonprofit-Organisation | Nonprofit organization | Qualitätsmanagement | Quality management | Gesundheitswesen | Health care system |
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