The role of airport service quality in airport and destination choice
Year of publication: |
2019
|
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Authors: | Prentice, Catherine ; Kadan, Mariam |
Published in: |
Journal of retailing and consumer services. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6989, ZDB-ID 1204385-0. - Vol. 47.2019, p. 40-48
|
Subject: | Service quality | Airport | Satisfaction | Behavioural intentions | Flughafen | Dienstleistungsqualität | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Flughafenmanagement | Airport management |
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