The role of customer values in accepting information technologies in the public information service sector
Many government agencies have outsourced their information systems to software vendors. Firms in the information service industry have to realize the needs of customers in the public sector. This study investigated the causal relationship between users' perception and information technology acceptance. Empirical results suggest that the perceived value of users plays an important and mediating role in the causal relationship among social influence process, cognitive instrumental process, and intention to use.
Year of publication: |
2008
|
---|---|
Authors: | Hsu, Fang-Ming ; Chen, Tser-Yieth ; Wang, Shuwen |
Published in: |
The Service Industries Journal. - Taylor & Francis Journals, ISSN 0264-2069. - Vol. 30.2008, 7, p. 1097-1111
|
Publisher: |
Taylor & Francis Journals |
Saved in:
Online Resource
Saved in favorites
Similar items by person
-
Hsu, Fang-ming, (2010)
-
Hsu, Fang-Ming, (2010)
-
Renewable energy technology portfolio planning with scenario analysis: A case study for Taiwan
Chen, Tser-Yieth, (2009)
- More ...