The role of hospitality service quality in third places for the elderly : an exploratory study
Year of publication: |
May 2017
|
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Authors: | Lee, Ji Eun ; Severt, Denver |
Published in: |
Cornell hospitality quarterly : CQ. - Thousand Oaks, Calif. : Sage, ISSN 1938-9655, ZDB-ID 2410284-2. - Vol. 58.2017, 2, p. 214-221
|
Subject: | hospitality service culture | third places | Continuing Care Retirement Community (CCRC) | Dienstleistungsqualität | Service quality | Krankenhaus | Hospital | Ältere Menschen | Elderly people | Krankenhauskosten | Hospital costs |
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