The role of love in satisfied customers' relationships with retailers
Hye-Young Kim, Youn-Kyung Kim, Laura Jolly and Ann Fairhurst
| Year of publication: |
2010
|
|---|---|
| Authors: | Kim, Hye-yŏng ; Kim, Youn-kyung ; Jolly, Laura ; Fairhurst, Ann |
| Published in: |
The international review of retail, distribution and consumer research. - Abingdon : Routledge, Taylor & Francis Group, ISSN 0959-3969, ZDB-ID 1098588-8. - Vol. 20.2010, 3, p. 285-296
|
| Subject: | Konsumgüterhandel | Consumer products distribution | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Emotion | Virales Marketing | Viral marketing | Zahlungsbereitschaftsanalyse | Willingness to pay | USA | United States |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10003996368