The role of social capital in achieving preferred customer status with manufacturing and service suppliers
Year of publication: |
2022
|
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Authors: | Jääskeläinen, Aki ; Lintukangas, Katrina ; Vos, Frederik G. S. |
Published in: |
International journal of operations & production management. - Bingley : Emerald, ISSN 1758-6593, ZDB-ID 2032083-8. - Vol. 42.2022, 13, p. 385-410
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Subject: | Preferred customer status (PRECS) | Service purchasing | Social capital | Supplier development | Supplier satisfaction (SUPSAT) |
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