The service concept : a missing link in lean for services
M.F. van Assen and B.A. Lameijer
Year of publication: |
2023
|
---|---|
Authors: | Assen, M. F. van ; Lameijer, B. A. |
Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 34.2023, 15/16, p. 2027-2045
|
Subject: | employee involvement | lean management | lean services | organizational performance | service concept | Lean Management | Lean management | Dienstleistungssektor | Service industry | Ländliche Entwicklung | Rural development | Lean Production | Lean production |
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