The service encounter
Year of publication: |
2020
|
---|---|
Authors: | Martínez-Tur, Vicente |
Published in: |
The Cambridge handbook of workplace affect. - Cambridge : Cambridge University Press, ISBN 978-1-108-49403-8. - 2020, p. 284-296
|
Subject: | Service encounter | Arbeitsverhalten | Work behaviour | Emotion |
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