The service productivity and quality challenge
Year of publication: |
1995
|
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Other Persons: | Harker, Patrick T. (contributor) |
Publisher: |
Dordrecht [u.a.] : Kluwer |
Subject: | Dienstleistungssektor | Internationale Wettbewerbsfähigkeit | Kongress | Pittsburgh <Pa., 1992> | USA |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
Extent: | VI, 507 S. : graph. Darst. |
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Series: | International studies in the service economy. - Dordrecht [u.a.] : Kluwer Acad. Publ.. - Vol. vol. 5 |
Type of publication: | Book / Working Paper |
ISBN: | 0-7923-3447-7 |
Source: |
-
Output measurement in the service sectors
Griliches, Zvi, (1992)
-
Technology in services : policies for growth, trade and employment
Guile, Bruce R., (1988)
-
Employee training and U.S. competitiveness : lessons for the 1990s
Benton, Lauren A., (1991)
- More ...
-
Services and technology : reengineering the railroads
Harker, Patrick T., (1993)
-
The service productivity and quality challenge
Harker, Patrick T., (1995)
-
Harker, Patrick T., (1985)
- More ...