The surprising effectiveness of hostile mediators
Year of publication: |
June 2017
|
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Authors: | Zhang, Ting ; Gino, Francesca ; Norton, Michael I. |
Published in: |
Management science : journal of the Institute for Operations Research and the Management Sciences. - Catonsville, MD : INFORMS, ISSN 0025-1909, ZDB-ID 206345-1. - Vol. 63.2017, 6, p. 1972-1992
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Subject: | mediation | conflict | negotiation | emotions | hostility | Emotion | Mediation | Verhandlungen | Negotiations |
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