The Toyota way to service excellence : lean transformation in service organizations
Jeffrey K. Liker, Karyn Ross
| Year of publication: |
[2017]
|
|---|---|
| Authors: | Liker, Jeffrey K. ; Ross, Karyn |
| Institutions: | MacGraw-Hill, Inc. <New York, NY> (publisher) |
| Publisher: |
New York : McGraw-Hill Education |
| Subject: | Toyota-Jidōsha-Kōgyō-KK | Management | Lean Production | Lean production | Kraftfahrzeugindustrie | Kraftfahrzeughandel | Lean Management |
| Description of contents: | Table of Contents [gbv.de] |
| Extent: | xxviii, 419 Seiten Illustrationen |
|---|---|
| Type of publication: | Book / Working Paper |
| Language: | English |
| ISBN: | 1-259-64110-4 ; 978-1-259-64110-7 ; 978-1-259-64111-4 ; 978-1-259-64111-4 |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011556451