The true motives behind ISO 9000 certification: Their effect on the overall certification benefits and long term contribution towards TQM
| Year of publication: |
2002
|
|---|---|
| Authors: | Gotzamani, Katerina D. ; Tsiotras, George D. |
| Published in: |
International journal of quality & reliability management. - Bradford : Emerald, ISSN 0265-671X, ZDB-ID 517872. - Vol. 19.2002, 2, p. 151-169
|