The w-HEALTHQUAL : a measurement scale for analyzing patients' satisfaction with primary healthcare
Year of publication: |
2019
|
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Authors: | Godoy Caballero, Ana Luisa ; Murillo Zamorano, Luis Regino |
Published in: |
Global campaigning initiatives for socio-economic development. - Hershey, PA, USA : IGI Global, Information Science Reference, ISBN 978-1-5225-7937-3. - 2019, p. 108-127
|
Subject: | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Krankenhaus | Hospital | Gesundheitsversorgung | Health care | Messung | Measurement | Dienstleistungsqualität | Service quality | Zufriedenheit | Satisfaction |
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