The purpose of this paper is to develop a conceptual framework and to explore the possible types ofInformation System (IS)-capability models especially in the Architecture, Engineering andConstruction (AEC) environment. Based on current literature, capability is considered from theperspectives of individual, organisation, and the skill to utilise IS innovations. The differentperspectives explain the challenge of improving the IS-capability. Individual capabilities need to bestudied when considering intelligence, knowledge formation and capability leading to action. Theviewpoints of organisation give insights into decision-making and the implementation of animprovement project. The organisation is examined from the administrative, social, knowledgemanagement, activity and economic assessment viewpoints. Knowledge management was found tobe very important when considering IS capabilities. IS-capability can be simplified into organisation,economic development, and technical dimensions. These dimensions have equal importance as ISinnovationsare utilised. Organisation needs to be committed, project has to be feasible, and thetechnical solution needs to be mature to enable employees to utilise them. Finally, it is considereddesirable to undertake further research into the area of end user utilization of IS-capability, particularlywithin the AEC culture.
