Theory and practice of customer-related improvements : a systematic literature review
Daniel Gyllenhammar, Erik Eriksson and Henrik Eriksson
| Year of publication: |
2023
|
|---|---|
| Authors: | Gyllenhammar, Daniel ; Eriksson, Erik Masao ; Eriksson, Henrik |
| Published in: |
Total quality management & business excellence. - Abingdon : Routledge, Taylor & Francis Group, ISSN 1478-3371, ZDB-ID 2129076-3. - Vol. 34.2023, 2, p. 201-219
|
| Subject: | customer | improvement | literature review | management | practice | system | theory |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2022.2038558 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013550048