"They did not walk the green talk!" : how information specificity influences consumer evaluations of disconfirmed environmental claims
Year of publication: |
2020
|
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Authors: | Orazi, Davide C. ; Chan, Eugene Y. |
Published in: |
Journal of business ethics : JBE. - Dordrecht : Springer, ISSN 1573-0697, ZDB-ID 1478688-6. - Vol. 163.2020, 1, p. 107-123
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Subject: | CSR communications | Corporate credibility | Environmental claims | Green skepticism | Information specificity level | Corporate Social Responsibility | Corporate social responsibility | Konsumentenverhalten | Consumer behaviour | Öffentlichkeitsarbeit | Public relations | Glaubwürdigkeit | Credibility | Umweltmanagement | Environmental management |
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