Through the service operations strategy looking glass: Influence of industrial sector, ownership, and service offerings on B2B e-marketplace failures
Year of publication: |
2011
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Authors: | Rosenzweig, Eve D. ; Laseter, Timothy M. ; Roth, Aleda V. |
Published in: |
Journal of operations management : publ. quarterly by the American Production & Inventory Control Society, Inc. - Amsterdam [u.a.] : Elsevier, ISSN 0272-6963, ZDB-ID 8562258. - Vol. 29.2011, 1, p. 33-49
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