Tipping and its alternatives: business considerations and directions for research
| Year of publication: |
2008
|
|---|---|
| Authors: | Lynn, Michael ; Withiam, Glenn |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 0887-6045, ZDB-ID 10271405. - Vol. 22.2008, 4-5, p. 328-337
|