To be engaged or not to be engaged : the antecedents and consequences of service employee engagement
Bulent Menguc; Seigyoung Auh; Michelle Fisher; Abeer Haddad
| Year of publication: |
2013
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|---|---|
| Authors: | Mengüç, Bülent ; Auh, Seigyoung ; Fisher, Michelle ; Haddad, Abeer |
| Published in: |
Journal of business research : JBR. - New York, NY : Elsevier, ISSN 0148-2963, ZDB-ID 189773-1. - Vol. 66.2013, 11, p. 2163-2170
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| Subject: | Employee engagement | Job Demand-Resources (JD-R) model | Supervisory support | Supervisory feedback | Perceived autonomy | Service employee performance | Leistungsmotivation | Work motivation | Arbeitszufriedenheit | Job satisfaction | Personalmanagement | Human Resource Management | Personalführung | Leadership | Arbeitsverhalten | Work behaviour | Arbeitsleistung | Job performance | Mitarbeiterbindung | Employee retention |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009787906