To Sell or Not to Sell : Determining the Tradeoffs between Service and Sales in Retail Banking Phone Centers
Year of publication: |
[1998]
|
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Authors: | Aksin, O. Zeynep |
Other Persons: | Harker, Patrick T. (contributor) |
Publisher: |
[1998]: [S.l.] : SSRN |
Description of contents: | Abstract [papers.ssrn.com] |
Extent: | 1 Online-Ressource |
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Type of publication: | Book / Working Paper |
Notes: | Nach Informationen von SSRN wurde die ursprüngliche Fassung des Dokuments February 1996 erstellt Volltext nicht verfügbar |
Classification: | G21 - Banks; Other Depository Institutions; Mortgages |
Source: | ECONIS - Online Catalogue of the ZBW |
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