Total facility management

Brian Atkin (The Facilities Society, UK), Adrian Brooks (GVA Acuity Limited, UK)

The importance of effective facility management in enabling organizations to function efficiently is widely recognized. The fourth edition of Total Facility Management offers a comprehensive treatment of what facility management means to owners, operators, tenants, facility managers and professional advisors, as well as containing advice on how facilities can be better managed from a number of perspectives. It consolidates current best practice, defines and develops emergent areas and offers a pathway for the future development of facility management. The facility management body of knowledge now benefits from the publication of several national and international standards, none of which were available when earlier editions of the book were published. The opportunity has been taken to modify the structure and content of this new edition to align it with these standards to provide readers and their organizations with a comprehensive treatment of the subject. Greater emphasis has been given to facility planning, especially the briefing stage in the design of a new or refurbished facility; design for operability; stakeholder management; outsourcing; procurement; transition; performance management; environmental management; sustainability; maintenance management; information management and building information modelling (BIM). Throughout the book, the links between facility management practice and the organisation's business objectives are emphasised. Readers worldwide will find this fourth edition a valuable and thought-provoking blend of the principles and practice of facility management.

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Year of publication:	2015 ; Fourth edition
Authors:	Atkin, Brian
Other Persons:	Brooks, Adrian (contributor)
Publisher:	Southern Gate, Chichester, West Sussex, United Kingdom : Wiley-Blackwell
Subject:	Facility-Management
Description of contents:	Table of Contents [external.dandelon.com]

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Extent:	1 online resource.
Type of publication:	Book / Working Paper
Language:	English
Notes:	Description based upon print version of record Total Facility Management; Copyright; Contents; Preface to the Fourth Edition; Abbreviations; Introduction; The organization; The customer as end-user; Principles, process and procedures; Chapter 1 Fundamentals; Key issues; Introduction; Background; Origins of facility management; Definitions; Rationale for facility management; The broad approach to facility management; Risks and opportunities; Key concepts; The informed client function; Stakeholder engagement; End-user experience; Best value; Operability; Other concepts; Facility planning; Sustainability; Outsourcing; Procurement Performance managementManagement of change; Human resources management; Maintenance management; Information management; Key roles, responsibilities and accountabilities; Owner; Operator; Core competence in facility management; Conclusions; Checklist; Chapter 2 Facility Planning; Key issues; Introduction; Real estate management; The own, lease or rent decision; The totally serviced workplace; Space management; Space utilization and efficiency; Sustainable space provision; Design and facility management briefing; The briefing process; Statement of needs; The design brief; The functional brief Evaluating design solutionsAs-built information; The facility handbook; BIM; Soft Landings; The feasibility study; Design development; Design change control; Stakeholders; Stakeholder identification; Stakeholder classification; Stakeholder impact assessment; Risks and opportunities; Conclusions; Checklist; Chapter 3 Facility Management Strategy; Key issues; Introduction; The business context; The single-facility owner-operator; The regional/national facilities owner-operator; The multinational facilities owner-operator; Business drivers and constraints; Organizational management levels The strategic levelThe tactical level; The operational level; Cross-cultural management; Strategy formulation; Strategic analysis; Portfolio and space audit; Services audit; Resources audit; Market audit; Solution development; Criteria for evaluating options; Generation of options; Evaluation and selection of the preferred options; Strategy implementation; People and systems; Communication; Resources planning; Conclusions; Checklist; Chapter 4 Human Resources Management; Key issues; Introduction; Personnel management; Human resources planning; Employment obligations Access, inclusion and equalityTalent management; Empowerment; Job competences and skills; Performance appraisal; Personal development; Conclusions; Checklist; Chapter 5 Workplace Productivity; Key issues; Introduction; Measuring productivity; The nature of work; The organization; Communication; The work environment; The internal environment; Sick building syndrome; Design issues; Unconventional working arrangements; Conclusions; Checklist; Chapter 6 Health, Safety and Security; Key issues; Introduction; Health, safety and security policy; Zero accidents; Occupational health and safety Compliance
ISBN:	978-1-118-65547-4 ; 978-1-118-65538-2 ; 978-1-118-65538-2
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10012683898