Total Quality Management in higher education : a literature review on barriers, customers and accreditation
Naga Vamsi Krishna Jasti, V. Venkateswaran and Srinivas Kota
| Year of publication: |
2022
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| Authors: | Jasti, Naga Vamsi Krishna ; Venkateswaran, V. ; Kota, Srinivas |
| Published in: |
The TQM journal : the international review of organizational improvement. - Bradford : Emerald Group Publ., ISSN 1754-274X, ZDB-ID 2420151-0. - Vol. 34.2022, 5, p. 1250-1272
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| Subject: | Accreditation | Barriers | Certification | Customer | Higher education | TQM | Qualitätsmanagement | Quality management | Hochschule | Higher education institution | Beziehungsmarketing | Relationship marketing | Standardisierung | Standardization | Kundenzufriedenheit | Customer satisfaction | Studium | University education | Dienstleistungsqualität | Service quality |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/TQM-11-2020-0256 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013537688