Total Quality Management Techniques Explored at Carolina Cream and Scott Specialty Foods: A Case Study
This case study examines the implementation of Total Quality Management (TOM) in two food processing firms. The two firms, which are separate divisions of a large food processor, used different implementation strategies, management leadership and employee empowerment. These strategies are compared on a strengths-and-weaknesses basis. The analysis shows that the context in which TQM is implemented is an important factor when planning such a dramatic strategic change and that the implementation of TQM or any other managerial innovation requires building teamwork and devotion of significant resources by all stakeholders in a company.
Year of publication: |
1995
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Authors: | Crank, David A. |
Published in: |
Journal of Agribusiness. - Agricultural Economics Association of Georgia - AEAG. - Vol. 13.1995, 2
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Publisher: |
Agricultural Economics Association of Georgia - AEAG |
Subject: | Total Quality Management | TQM implementation | Food processing | Teamwork | Statistical process control | Management leadership | Employee empowerment | Agribusiness | Food Consumption/Nutrition/Food Safety |
Saved in:
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