Toward a new knowledge management : feelings in action : the significance of emotions in decision processes

According to recent neurobiological and psychological research by A. Damasio respectively G. Gigerenzer it is the aim of this paper to point out the limits of plainly cognitive approaches to decision-making and problem-solving (in economy) and – by showing the significance of emotions and (gut) feelings in decision respectively problem-solving processes to contribute to an essential improvement of Knowledge Management leading to a decisive competitive advantage of enterprises. -- Decision-making ; problem-solving ; rationality ; cognitive limits ; expertise ; emotions