Toward a public service management : past, present, and future directions
Year of publication: |
2017
|
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Authors: | Hodgkinson, Ian R. ; Hannibal, Claire ; Keating, Byron W. ; Buxton, Rosamnd Chester ; Bateman, Nicola |
Published in: |
Journal of service management. - Bingley : Emerald, ISSN 1757-5818, ZDB-ID 2491767-9. - Vol. 28.2017, 5, p. 998-1023
|
Subject: | Value | Co-creation | Public sector | Service logic | Co-production | SDL | Public service-dominant logic | Goods-logic | Öffentliche Dienstleistung | Public services | Service-Dominant Logic | Service-dominant logic | Betriebliche Wertschöpfung | Value creation | Dienstleistungsmanagement | Service management | Kundenintegration | Customer integration | Öffentlicher Sektor | Dienstleistungsmarketing | Services marketing | Marketingtheorie | Marketing theory |
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