Toward an integrated conceptualization of the service and service system consepts : a systems approach
Manuel Mora; Mahesh S. Raisinghani; Rory O'Connor; Ovsei Gelman
Year of publication: |
2009
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Authors: | Mora, Manuel ; Raisinghani, Mahesh S. ; O'Connor, Rory ; Gelman, Ovsei |
Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5688, ZDB-ID 24987657. - Vol. 1.2009, 4/6, p. 36-57
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