Towards smart service networks : an interdisciplinary diagnostic framework
Year of publication: |
2015
|
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Authors: | Wang, Yan ; Taher, Yehia ; Heuvel, Willem-Jan van den |
Published in: |
International journal of information systems in the service sector : IJISSS ; an official publication of the Information Resources Management Association. - Hershey, Pa. : IGI Global, ISSN 1935-5688, ZDB-ID 2498765-7. - Vol. 7.2015, 1, p. 38-59
|
Subject: | Service Network Essence | Service Operation Traceability | Service Performance Measurement | Smart Service Networks | Systems Thinking | Unternehmensnetzwerk | Business network | Dienstleistungsqualität | Service quality | Dienstleistungssektor | Service industry | Dienstleistung | Services | Dienstleistungsmanagement | Service management | Performance-Messung | Performance measurement |
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