TQM in public administration organisations : an application of data envelopment analysis in the police service
Nina Tomaževič, Janko Seljak and Aleksander Aristovnik
| Year of publication: |
November-December 2016
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| Authors: | Tomaževič, Nina ; Seljak, Janko ; Aristovnik, Aleksander |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 27.2016, 11/12, p. 1396-1412
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| Subject: | total quality management (TQM) | common assessment framework | data envelopment analysis | efficiency | public administration | police | Slovenia | Qualitätsmanagement | Quality management | Data-Envelopment-Analyse | Data envelopment analysis | Öffentliche Verwaltung | Public administration | Polizei | Police | Effizienz | Efficiency | Slowenien | Performance-Messung | Performance measurement |
| Type of publication: | Article |
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| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14783363.2015.1007861 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011648478