TQM's contribution to marketing implementation and firm's competitiveness
Year of publication: |
2009
|
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Authors: | Santos Vijande, María Leticia ; Álvarez-González, Luis Ignacio |
Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 2101779-7. - Vol. 20.2009, 1/2, p. 171-196
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Subject: | Qualitätsmanagement | Quality management | Marketing | Wettbewerbsvorteil | Competitive advantage | Spanien | Spain |
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