Training for Project Management

chapter Introduction -- chapter 1 Activity 1 Benefits of project management -- DESCRIPTION -- chapter Proportionate Investment -- chapter Project Feedback Analysis -- chapter Quantitative and Qualitative -- chapter 2 Activity 2 Business modelling -- DESCRIPTION -- chapter Dimensions of a Business -- chapter 'Inside The Box' Thinking -- chapter 3 Activity 3 Creative concepts -- DESCRIPTION -- chapter Creative Thinking Methods -- COMBINING WORDS -- chapter Key Words for Creativity -- chapter Creative Activities -- chapter 4 Activity 4 Critical thinking -- DESCRIPTION -- chapter Paradoxes -- THE SQUIRREL -- chapter When Thinking Goes Wrong -- chapter Traps for Unwary Decision-makers -- chapter Dialectic -- chapter Controversies -- chapter 5 Activity 5 Customer understanding -- DESCRIPTION -- chapter Emphatic Listening -- DISPLAY A GENUINE INTEREST -- chapter Customer Observation -- chapter Customer Needs Identification -- chapter Customer Choices -- chapter 6 Activity 6 Dynamic versus static project guidelines -- DESCRIPTION -- chapter Questionnaire -- chapter Discussion Paper - -- AGILE PROJECT MANAGEMENT IS FOCUSED ON BUSINESS NEEDS AND USER NEEDS, NOT JUST ON -- chapter 7 Activity 7 Energizers -- DESCRIPTION -- chapter 10 Energizers -- 1. PASSING THE BUCK -- chapter 8 Activity 8 Estimating guidelines -- DESCRIPTION -- chapter Independent Estimates -- chapter Prices of Everyday Purchases -- chapter Production and Development -- chapter 9 Activity 9 Estimating quiz -- DESCRIPTION -- chapter Estimating Quiz Questions -- chapter 10 Activity 10 Four types of innovation -- DESCRIPTION -- chapter The Four Types of Innovation -- 1. INCREMENTAL INNOVATION -- chapter Portfolio Matrices -- chapter 11 Activity 11 Functional design -- DESCRIPTION -- chapter Functional Design Method -- 1. MAP FUNCTIONAL REQUIREMENTS ON TO SOLUTIONS -- chapter 12 Activity 12 Life-cycle profiles -- DESCRIPTION -- chapter Questionnaire -- chapter Analysis -- chapter 13 Activity 13 One-page project -- DESCRIPTION -- chapter 1 page Project Example -- chapter 14 Activity 14 Planning by deliverables -- DESCRIPTION -- chapter Converting Activities to -- chapter Defining Measures for the -- chapter Planning Exercises -- chapter 15 Activity 15 Process maturity -- DESCRIPTION -- chapter Process Maturity Overview -- chapter Process Maturity Spider -- chapter Process Maturity Questionnaire -- chapter 16 Activity 16 Product improvements -- DESCRIPTION -- chapter Product Improvement -- chapter Leonardo's Insights -- chapter 17 Activity 17 Project breakdowns -- DESCRIPTION -- chapter The Art of Work Breakdown -- chapter Design Matrix -- Carpet Acquire Carpet Install Carpet Management -- chapter Responsibility Matrix -- chapter Team Organization -- Chapter I Chapter II Chapter III Chapter IV Chapter V -- chapter 18 Activity 18 Project health check -- DESCRIPTION -- chapter Questionnaire -- chapter Spider Diagram -- chapter 19 Activity 19 Quality controversies -- DESCRIPTION -- chapter Quality Controversies For -- chapter Risk and Diligence -- chapter Risk-alert Formula -- chapter Risk-wise Formula -- chapter Roles Matrix -- chapter Project Life Cycle Roles -- chapter Roles Descriptions (Puzzle -- chapter Self-learning -- chapter Learning Scale -- chapter Self-assessment Checklist -- chapter Self-learning Diagram -- chapter Situation Analysis -- chapter Situation Analysis Exercises -- 1. DRAW THE PROBLEM -- chapter Stakeholder Analysis -- chapter Storming Phase -- chapter Conflict Type Analysis -- chapter Team Brain-teasers -- chapter Probability and Calculation -- 1. THE MONTY HALL PROBLEM -- chapter Logical Conundrums -- 1. TWO MEN AT A FORK IN THE ROAD -- chapter Thinking About Thinking -- VALUES AND PERSPECTIVES -- chapter Technology Roadmap -- chapter Activities -- chapter Testing and Prototyping -- chapter Test Form -- chapter Activities -- chapter Time Lords (Managing Time-constrained Projects) -- chapter Questionnaire -- chapter Transversality Index -- chapter Collecting Departmental and -- DEPARTMENTAL DATA -- chapter Usability -- chapter Design for Usability -- chapter Use Case -- chapter Unified Modelling Approach -- chapter Use Case Activities -- chapter Value Analysis and Metrics -- chapter Method -- chapter Activities -- chapter Recommended Reading -- MANAGEMENT AND TEAMWORK -- chapter Ian Stokes.