Training workshop essentials : designing, developing, and delivering learning events that get results
Year of publication: |
2009
|
---|---|
Authors: | Lucas, Robert William |
Publisher: |
San Francisco, Calif. : Jossey-Bass |
Subject: | Unternehmen | Personalentwicklung | Betriebliche Fortbildung | Organisatorisches Lernen | Erwachsenenbildung | Kurs | Workshops (Adult education) | Employees | Training of |
Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
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Sims, Nikki Highmore, (2006)
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The Trainer's warehouse book of games : fun and energizing ways to enhance learning
Biech, Elaine, (2008)
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Building business acumen for trainers : skills to empower the learning function
Gargiulo, Terrence L., (2006)
- More ...
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Customer service : skills for success
Lucas, Robert W., (2009)
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Customer service : skills for success
Lucas, Robert W., (2012)
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Please every customer : delivering stellar customer service across cultures
Lucas, Robert W., (2011)
- More ...