Transforming health care : Virginia Mason Medical Center's pursuit of the perfect patient experience

Charles Kenney ; foreword by Donald M. Berwick

1. A new idea -- 2. Journey to Japan -- 3. The blue yarn -- 4. Safety crusade -- 5. Ambulatory care breakthrough -- 6. Transforming procedural care -- 7. Transforming inpatient care -- 8. Better, faster, more affordable -- 9. Management method -- 10. The journey continues.

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Year of publication:	2011
Authors:	Kenney, Charles.
Other Persons:	Berwick, Donald M. (contributor)
Publisher:	Boca Raton : CRC Press,
Subject:	Gesundheitsversorgung \| Health care \| Gesundheitswesen \| Health care system \| Patienten \| Patients \| Krankenhaus \| Hospital

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Extent:	1 online resource (xxii, 223 pages)
Type of publication:	Book / Working Paper
Language:	English
ISBN:	978-1-4398-6309-1 ; 978-1-4398-8721-9 ; 978-1-56327-375-9
Other identifiers:	10.1201/b10359 [DOI]
Source:	ECONIS - Online Catalogue of the ZBW

Persistent link: https://www.econbiz.de/10015067874