Trust, risk and self-service technologies : suggestions for future research
Year of publication: |
[2017]
|
---|---|
Authors: | Nysveen, Herbjørn ; Skard, Siv E. Rosendahl |
Published in: |
Innovating for trust. - Cheltenham, UK : Edward Elgar, ISBN 978-1-78536-947-6. - 2017, p. 31-47
|
Subject: | Dienstleistungsinnovation | Service innovation | Vertrauen | Confidence |
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