Trusting technical change in call centres
Year of publication: |
2014
|
---|---|
Authors: | Prichard, Jane ; Turnbull, Joanne ; Halford, Susan ; Pope, Catherine |
Published in: |
Work, employment & society : a journal of the British Sociological Association. - Los Angeles, Calif. [u.a.] : Sage, ISSN 0950-0170, ZDB-ID 638222-8. - Vol. 28.2014, 5, p. 808-824
|
Subject: | call centres | control | trust | Technischer Fortschritt | Technological change | Callcenter | Call centre | Vertrauen | Confidence |
-
Public employee acceptance of new technological processes
Antón, Carmen, (2014)
-
Thompson, Paul, (2021)
-
A framework for monitoring relational quality in B2B technology partnerships
Bidault, Francis, (2009)
- More ...
-
Trusting technical change in call centres
Prichard, Jane, (2014)
-
Pope, Catherine, (2017)
-
Pope, Catherine, (2017)
- More ...