Turning change resistance into readiness : how change agents' communication shapes recipient reactions
Year of publication: |
2021
|
---|---|
Authors: | Endrejat, Paul C. ; Klonek, Florian ; Müller-Frommeyer, Lena ; Kauffeld, Simone |
Published in: |
European management journal. - Amsterdam : Elsevier, ISSN 0263-2373, ZDB-ID 859497-1. - Vol. 39.2021, 5, p. 595-604
|
Subject: | Change management | Change readiness | Energy-saving | Motivational interviewing | Reactions to change | Resistance to change | Self-determination theory |
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