U.S. hospital culture profiles for better performance in patient safety, patient satisfaction, Six Sigma, and lean implementation
Jung Young Lee, Kathleen L. McFadden, Min Kyung Lee, Charles R. Gowen III
| Year of publication: |
2021
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|---|---|
| Authors: | Lee, Jung Young ; McFadden, Kathleen L. ; Lee, Min Kyung ; Gowen, Charles, III. |
| Published in: |
International journal of production economics. - Amsterdam [u.a.] : Elsevier, ISSN 0925-5273, ZDB-ID 1092526-0. - Vol. 234.2021, p. 1-14
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| Subject: | Competing values framework | Hospital quality performance | Lean | Organizational culture | Patient satisfaction | Six sigma | Qualitätsmanagement | Quality management | Krankenhaus | Hospital | Kundenzufriedenheit | Customer satisfaction | Patienten | Patients | Unternehmenskultur | Corporate culture | Dienstleistungsqualität | Service quality | USA | United States | Gesundheitsversorgung | Health care | Lean Management | Lean management | Lean Production | Lean production |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.ijpe.2021.108047 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012502820