Ultimate performance : measuring human resources at work

Imperatives of metrics -- Paths of alignment -- Supporting human capital decision making -- Employee assets and contribution -- Employee contribution to risk -- The employee lifecycle: a metrics roadmap from the C-level -- Metrics, missions and objectives -- Measuring staffing: a better approach to hiring metrics -- Beyond hiring: metrics for employee development and retention -- Succession planning and internal mobility -- Current measurement practices: lessons from the field -- Case studies: metrics in action -- Human capital and organizational performance -- HR outsourcing and metrics -- A practical guide to building your ultimate dashboard -- Conclusion