Ultimate transformation: How will automation technologies disrupt the travel, tourism and hospitality industries?
Year of publication: |
2019
|
---|---|
Authors: | Ivanov, Stanislav |
Published in: |
Zeitschrift für Tourismuswissenschaft. - De Gruyter Oldenbourg, ISSN 2366-0406, ZDB-ID 2649487-5. - Vol. 11.2019, 1, p. 25-43
|
Publisher: |
De Gruyter Oldenbourg |
Subject: | robots | artificial intelligence | service automation | self-service technology | chatbots | tourism | hospitality | transformation | Roboter | künstliche Intelligenz | Serviceautomatisierung | Self-Service-Technologie | Chatbots | Tourismus | Gastfreundschaft | Transformation |
-
Understanding and improving consumer reactions to service bots
Castelo, Noah, (2023)
-
Castillo, Daniela, (2021)
-
Die Bedeutung von Chatbots im Kundenservice : Einsatzmöglichkeiten, Akzeptanz und Erfolgsfaktoren
Dirksen, Jessica Katharina, (2018)
- More ...
-
Decomposition of economic growth in Bulgaria by industry
Ivanov, Stanislav, (2010)
-
Future tourism in a robot-based economy : a perspective article
Webster, Craig, (2019)
-
Willingness-to-pay for robot-delivered tourism and hospitality services – an exploratory study
Ivanov, Stanislav, (2021)
- More ...