Understanding and Managing Quality Circles : A Theoretical Perspective

“Quality Circle is small group of employees who work in same work area are doing a similar type of work who voluntarily meet regularly for above an hour every week identify, analyze and resolve work related problems, leading to improvement in their total performance, and enrichment of the work life”. Quality Circle is a group of employees which meets regularly to solve problems affecting their work area. Group carries on regularly as part of organization wise control activities self development and mutual development, control, improvement within the workplace utilizing quality control technique with all the members participation. Members receive training in problem solving, statistical quality control and group process. It is a best solution for quality and productivity problem which may be implemented by management