Understanding citizen's continuance intention to use e-government services : the case of the Indian railway e-ticket booking site
Jose K. Puthur, A.P. George, Lakshman Mahadevan
Year of publication: |
2020
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Authors: | Puthur, Jose K. ; George, A. P. ; Mahadevan, Lakshman |
Published in: |
International journal of business information systems : IJBIS. - [Olney, Bucks.] : Inderscience Enterprises, ISSN 1746-0980, ZDB-ID 2436031-4. - Vol. 34.2020, 2, p. 183-203
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Subject: | government | Indian railways | e-booking | intention to reuse | technology acceptance model | TAM | self-efficacy | perceived ease of use | perceived usefulness | trust | information quality | website quality | Innovationsakzeptanz | Innovation adoption | Indien | India | Dienstleistungsqualität | Service quality | Website | E-Government | E-government | Konsumentenverhalten | Consumer behaviour |
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