Understanding culture on the effectiveness of restaurant servers' check-back style
Year of publication: |
2015
|
---|---|
Authors: | Lee, Hye Eun ; Hwang, Joyce Hyunjoo ; Bennett, Keri |
Published in: |
International journal of contemporary hospitality management. - Bingley : Emerald Group Publishing Limited, ISSN 0959-6119, ZDB-ID 1161434-1. - Vol. 27.2015, 8, p. 1905-1926
|
Subject: | Cross-cultural studies | Restaurants | Consumer behavior | Check-back | Customer services quality | Intercultural service encounter | Service effectiveness | Emotional response | Intent to revisit | Dienstleistungsqualität | Service quality | Konsumentenverhalten | Consumer behaviour | Gastronomie | Restaurant industry | Kundenservice | Customer service | Emotion | Kundenzufriedenheit | Customer satisfaction | Kulturelle Identität | Cultural identity | Interkulturelles Management | Cross-cultural management |
-
Wang, Chen-Ya, (2015)
-
Lee, Hye Eun, (2015)
-
Understanding culture on the effectiveness of restaurant servers’ check-back style
Lee, Hye Eun, (2015)
- More ...
-
Understanding culture on the effectiveness of restaurant servers’ check-back style
Lee, Hye Eun, (2015)
-
Lee, Hye Eun, (2015)
-
Eating-out motivations and variety-seeking behavior : an exploratory approach on loyalty behavior
Kwun, David Joon-wuk, (2013)
- More ...