Understanding dimensions of customer-based brand equity in banks
Year of publication: |
2016
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Authors: | Bassan, Lizu ; Kathuria, Lalit Mohan |
Published in: |
International journal of business competition and growth : IJBCG. - Genève [u.a.] : Inderscience Enterprises, ISSN 2042-3845, ZDB-ID 2614379-3. - Vol. 5.2016, 1/2/3, p. 21-33
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Subject: | customer-based brand equity | banks | tangibles | trust | reliability | customer satisfaction | Markenimage | Brand image | Kundenzufriedenheit | Customer satisfaction | Markenführung | Brand management | Konsumentenverhalten | Consumer behaviour | Bank | Beziehungsmarketing | Relationship marketing |
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