Understanding innovative Information Systems (IS) use of frontline employees in hotels : proactivity, psychological empowerment, self-learning, and service quality efficacy
Kyoung-Joo Lee
| Year of publication: |
2020
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|---|---|
| Authors: | Lee, Kyoung-Joo |
| Published in: |
Global business and finance review. - Seoul : People & Global Business Association, ISSN 2384-1648, ZDB-ID 2839730-7. - Vol. 25.2020, 1, p. 48-64
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| Subject: | Innovativeness | Proactivity | Psychological empowerment | Self-learning | Service quality efficacy | Dienstleistungsqualität | Service quality | Hotellerie | Hotel industry | Innovation | Arbeitspsychologie | Organizational psychology |
freely available
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.17549/gbfr.2020.25.1.48 [DOI] hdl:10419/224442 [Handle] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012208231