Understanding the effectiveness of gamification in an industrial work process : an experimental approach
Year of publication: |
2022
|
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Authors: | Jacob, Axel ; Faatz, Andreas ; Knüppe, Lars ; Teuteberg, Frank |
Published in: |
Business process management journal. - Bingley : Emerald, ISSN 1758-4116, ZDB-ID 2014421-0. - Vol. 28.2022, 3, p. 784-806
|
Subject: | Gamification | Hawthorne effect | Industrial workplace | Mixed methods research | Process improvement |
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