Understanding the effects of service redesign on patient-time in an emergency department
Year of publication: |
2013
|
---|---|
Authors: | Bowers, John ; Mould, Gillian |
Published in: |
International journal of services technology and management. - Wolvertin Mill : Interscience Enterprises, ISSN 1460-6720, ZDB-ID 2072619-3. - Vol. 19.2013, 4/5/6, p. 254-266
|
Subject: | health | National Health Service | NHS | UK | emergency | service redesign | targets | patient waits | treatment times | staff rota | matching capacity and demand | Gesundheitswesen | Health care system | Dienstleistungsqualität | Service quality | Großbritannien | United Kingdom | Gesundheitsversorgung | Health care | Krankenhaus | Hospital | Entwicklungsländer | Developing countries | Notaufnahme | Emergency department |
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