Understanding the role of in-store logistic operations in retail : findings from Pakistan
Arsalan Najmi, Yamna Arshad and Waqar Ahmed, Kanagi Kanapathy and Azmin Azliza Aziz
| Year of publication: |
2022
|
|---|---|
| Authors: | Arsalan Najmi ; Arshad, Yamna ; Ahmed, Waqar ; Kanapathy, Kanagi A. P. ; Azmin Azliza Aziz |
| Published in: |
International journal of services and operations management : IJSOM. - Genève : Inderscience Enterprises, ISSN 1744-2389, ZDB-ID 2205101-6. - Vol. 43.2022, 1, p. 26-51
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| Subject: | customer satisfaction | in-store logistics | loyalty | Pakistan | PLS-SEM | store image | Konsumentenverhalten | Consumer behaviour | Logistik | Logistics | Kundenzufriedenheit | Customer satisfaction | Einzelhandel | Retail trade | Ladengestaltung | Store design | Logistikdienstleister | Logistics provider | Dienstleistungsqualität | Service quality | Beziehungsmarketing | Relationship marketing |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1504/IJSOM.2020.10036449 [DOI] 10.1504/IJSOM.2022.126248 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013552836