Understanding the travel experience and its impact on attitudes, emotions and loyalty towards the transportation provider–A quantitative study with mid-distance bus trips
Year of publication: |
2014
|
---|---|
Authors: | Carreira, Rui ; Patrício, Lia ; Natal Jorge, Renato ; Magee, Chris |
Published in: |
Transport Policy. - Elsevier, ISSN 0967-070X. - Vol. 31.2014, C, p. 35-46
|
Publisher: |
Elsevier |
Subject: | Cognitive | Emotional | Holistic travel experience | Loyalty | Scale development |
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