Understanding value creation and word-of-mouth behaviour at cultural events
Year of publication: |
2019
|
---|---|
Authors: | Dowell, David ; Garrod, Brian ; Turner, Jennifer |
Published in: |
The service industries journal. - London : Frank Cass, ISSN 1743-9507, ZDB-ID 2067915-4. - Vol. 39.2019, 7/8, p. 498-518
|
Subject: | value co-creation | Culture | event | experience | segmentation | value | word of mouth | Virales Marketing | Viral marketing | Betriebliche Wertschöpfung | Value creation | Kundenwert | Customer value |
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