Up in the air! : airline passenger's brand experience and its impact on brand satisfaction mediated by brand love
Year of publication: |
2023
|
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Authors: | Pabla, Harleen ; Soch, Harmeen |
Published in: |
Journal of air transport management. - Amsterdam [u.a.] : Elsevier, ISSN 0969-6997, ZDB-ID 1208154-1. - Vol. 107.2023, p. 1-11
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Subject: | Brand experience | Brand satisfaction | Brand love | Event marketing | Marketing communication | Aviation sector | Markenführung | Brand management | Kundenzufriedenheit | Customer satisfaction | Markenartikel | Brand | Beziehungsmarketing | Relationship marketing | Fluggesellschaft | Airline | Markenimage | Brand image | Konsumentenverhalten | Consumer behaviour | Luftverkehr | Air transport |
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