Uptake and success factors of Six Sigma in the financial services industry
Year of publication: |
2010
|
---|---|
Authors: | Heckl, Diana ; Moormann, Jürgen ; Rosemann, Michael |
Published in: |
Business process management journal. - Bingley : Emerald Group Publishing Limited, ISSN 1463-7154, ZDB-ID 1379961-7. - Vol. 16.2010, 3, p. 436-472
|
Subject: | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor | Finanzdienstleistung | Financial services | Finanzsektor | Financial sector | Deutschland | Germany | Schweiz | Switzerland | Österreich | Austria | Großbritannien | United Kingdom |
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